Instructions for Receiving Electronic Fare Media. If you have trouble logging into or accessing your SmarTrip® online account to register your new card, please call WMATA(Metro) at 888-762-7874, Monday - Friday, 7 a.m. - 8 p.m. As well, veterans with a disability rating of 60% or greater may qualify for some transit provider reduced fare programs. A SmarTrip® card is a permanent, rechargeable farecard. Email: [email protected] Even if you have $270 in your transit benefit purse, you cannot pay for parking with transit benefit funds! If you have trouble logging into or accessing your SmarTrip® online account to register your new card, please call WMATA(Metro) at 888-762-7874 for assistance. This portion must be fully completed before the application can be sent forward for approval and processing. What is the DoD NCR Mass Transit Benefit Program (MTBP)? To be eligible for the Mass Transportation Benefit Program (MTBP) you must be: The following types of employees are eligible to receive the subsidy: The following types of employees are not eligible to receive the subsidy: Yes, if your agency provides you with free parking, parking at a reduced rate, or any other form of subsidized parking. Read the SmartBenefits Allocation Guide You must first create an account with WMATA SmartBenefits Passenger Allocation System to automatically move your benefit, or a portion of your benefit, from your SmarTrip card to your . If applicable, I have relinquished my workplace parking permit to the issuing authority. Funds from this purse are spent first, before personal funds, when commuting until the entire benefit allotment has been depleted. After-Hours Commuter Service Pilot Program, Keeping Metro Safe, Reliable and Affordable. customer relations 202.637.1328 smartrip customer support 888.smartrip (m—f, 7 am—8 pm) SmartBenefits® and SmarTrip® Customer Support 1-888-SMARTRIP 7 am to 8 pm EST Monday - Friday. Recertifying on an annual basis requires the applicant review and accept the certification statements and to resubmit their application. We'd be happy to let your employer know why SmartBenefits® is smart for them and for you. Note: The MTBP Office does not have access to your WMATA login credentials. How did the DoD Mass Transit Benefit originate? Summary: To enroll or make changes to your WMATA SmartBenefits, please complete the form below and submit via the HR helpdesk. Retroactive distributions are not permitted. Bulk Card Registration This page is for use by government and social agencies that wish to register smart cards (either SmarTrip® or CharmCard®) on behalf of their clients without creating an online card account. You must have a registered SmarTrip® card in order to participate in the DOD NCR MTBP. Fare value is stored on the card, and fares are automatically deducted each time you ride. If you know that you are going to be away from your CAC enabled computer for the next month's claim period, you can submit a claim up to 2 months in advance. Yes. If a paper application is completed, dates of employment must be listed on the second page and "summer hire" should be written at the top of the application. When completing the application, please provide an effective date and reason for your withdrawal in the "additional information" section. You will not receive the next month's transit benefit allotment. Link the new card to your benefits in your Participant Status. WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY: Return to SmartBenefits Passenger Allocation Sign In: WMATA SmartBenefits Passenger Allocation Sign-in: Forgot your Password or User ID? WMATA SmartBenefits Passenger Allocation Sign-in Forgot your Password or User ID? It's plastic, like a credit card, and is embedded with a special computer chip that keeps track of the value of the card. To receive a paper MTBP application, view the Apply for MTBP Benefits page for more information or send a request to [email protected] SmarTrip® and SmartBenefits® are programs of the Washington Metropolitan Area Transit Authority (WMATA).. SmarTrip® Card. SmarTrip® cards linked to a transit benefit account store funds in two separate "purses:". WMATA's website has a limit of 15 characters to input a name. SmarTrip® cards can be purchased at Metro stations with parking facilities, Commuter Stores, CVS stores, online, or at over 400 retail locations across the region. What is the maximum amount of subsidy I can receive? If so, fill out this form: Confirm Your Identity: Enter the SmarTrip® card number, birthday, and email address you provided when you registered. Reservists on active duty less than 30 days are eligible to receive transit benefits, but are not able to apply for those benefits through this program. Those individuals are required to apply through their local command. The annual recertification is approved by your supervisor and your organizational reviewing official. It will hold as much as your certified monthly commuting cost (not to exceed $270). SmartBenefits® is a program that allows employers to assign commuting benefits directly to employees' SmarTrip cards. Failure to submit a monthly claim will not withdraw you from the Mass Transportation Benefit Program, but you will skip a month of benefits every time you fail to submit a monthly claim within the claim period. WMATA Use Only I … Metro), DoD employees riding in the vanpool may have their benefits electronically allocated to their vanpool operator's account. Likewise, you can tap the SmarTrip® farebox on Metrobus to pay your fare with SmarTrip®. What is my CAC name and how do I register my SmarTrip® card with WMATA? Unpaid interns are not eligible to receive transportation benefits, Members of the Reserve Components who are performing active duty for more than 30 consecutive days. Los beneficios de SmartBenefits Metro le facilita el proceso de poder otorgarles a sus empleados reembolsos en los gastos de transporte con su programa de SmartBenefits. Employees can login to their WMATA account and use the self-service option to reassign the SmartBenefits (PDF). Persons Age 65 and older should obtain a yellow Senior SmarTrip® Card. Once registered by your employer: 1. This process is strictly reserved for DoD employees that will not be issued a CAC or work at a facility that does not have access to the DoD CAC enabled network. Please provide the 9 digit serial number in the margins of the application or include it on the fax cover sheet. Instructions vary by transit provider. Such persons are not appointed to a federal position and are not on the government's rolls for payroll purposes. Can I still receive my benefit? To register your SmarTrip® card using your CAC name, visit the WMATA registration page. Vanpool Operator Login. Claims are made by visiting the DoD NCR MTBP website from a CAC enabled computer. Bulk Card Registration. MTBP participants may receive up to 5 days of parking per month for personal or work related reasons, if needed. Are my personal funds separated from my transit benefits on the same card? You will be automatically forwarded to the new website in 15 seconds. You are free to use the SmarTrip® card for personal use and any funds you may have added out-of-pocket will remain unaltered by our office. The recertification should include any updates regarding current commuting status and when applicable should include updates to the following: Recertification applications are subject to the same reviews and deadlines as enrollments and change applications and can take up to 30 days to process once submitted. Yes. Metro offers discounted rates for Senior or Disabled riders. View the Apply for MTBP Benefits page for more information. Home / How do I login to my SmartBenefits Online account? The monthly claim process is an important internal control that ensures continued eligibility, and it serves to collect participant attestation to … You must agree to the terms and conditions to login! Funds on this purse do roll over from month to month. Click “Report a Lost or Damaged Card” 4. Eligibility requirements and instructions are detailed at the following link. Employers assign the dollar value of their monthly commuting benefit directly to the employees' registered SmarTrip® cards. No. Touch the card to the circular target. What if my work schedule changes, i.e., I plan to telecommute or participate in an alternate work schedule? Card registration was successful Your card with serial number has been successfully registered in our system. Select from the following links to process your benefits: * The "Allocate" step is only required if the transportation provider does not use SmarTrip® card readers. Applicants and participants are required to take a brief ethics training. Funds may be added at Metrostation kiosks. SmarTrip® cards will specifically block transit benefits from being used to pay for parking at Metro facilities. If your costs exceed the maximum allowable benefit, you must supplement additional costs with your own funds. Attaining the status of an "employee" means the person must be paid at the rate attributable to the grade of his federal position. For a detailed guide on how to allocate your benefits, please see the following WMATA guides: Please report any fraudulent activity using the following contact information: Phone: 1-800-424-9098 Participants will be required to make a claim each month to continue receiving benefits. What if I do not have a CAC card, and will not be issued one? Fort Meade). Participants who are recertifying are already enrolled and approved for benefits based on their new enrollment or last recertify application. A list of Qualified Transportation Providers servicing the National Capital Region highlights bus, rail, and vanpool services for your convenience. [email protected] or call us at 202-962-2784. SmarTrip & SmartBenefits. Lose or break your SmarTrip card? In order to participate in the Mass Transportation Benefit Program (MTBP), an applicant must meet the following two criteria: National Security Agency (NSA) employees seeking information should contact their supervisor concerning agency-specific enrollment guidelines. How do I check to see if my application has been approved and processed? Many transit authorities and/or providers offer reduced fare programs for senior citizens and persons with disabilities. The SmartBenefits Passenger Allocation System has been replaced by a new, easier Transit Allocation feature. * Important Note: You must have personal funds in the personal stored value purse in order to leave a Metro parking facility. Yes, the card is the mechanism that enables DoD NCR MTBP to establish your transit benefit account. Participants will claim benefits using a new CAC-enabled claims module on the DoD NCR MTBP website. A claim made between October 1st and 15th will ensure issuance of November benefits. Using a SmarTrip® card is fast and easy. No. Follow the prompts using the virtual card as the replacement card • A SmartBenefits … A civilian, military, or NAF employee paid and employed by DoD, Permanently stationed and working in the National Capital Region (NCR), Eligible paid interns/students hired for the summer months MUST reflect their dates of employment on the web-based application. SmartBenefits allows you to set aside pre-tax dollars from your paycheck and apply it to your WMATA SmarTrip card to pay for work-related commuting expenses including Metrorail, Metrobus, and Metro parking. CommuterDirect Reduced Fare information. DEADLINE Allocation changes made by 11:59pm ET on the 21st of each month take effect the following month. If you have completed these steps, please click "Continue" below. SmartBenefits can be used anywhere a Smartrip® card is accepted as well as on MARC, VRE, MTA Commuter Bus, MetroAccess and many vanpools. No claim = no benefits. Using SmartBenefits®, employees can save over $1,600 in payroll and income taxes annually. For example: This means that you do not have federally subsidized parking, are not assigned a federally subsidized parking space, you possess a parking pass nor are you listed on any federal parking pass or roster. This means that you will not claim more in fare benefit than what it actually costs you for your commuting to/from work. Mass Transportation Benefit Program (MTBP). *Important note: The paper application cannot be used by employees waiting for their CAC to be issued. If you lose your SmarTrip® card or it breaks, please visit the WMATA page. If you use CommuterDirect for MARC/VRE or a WMATA allocation account for vanpools, MTA commuter buses, etc., you will need to update your CommuterDirect or WMATA allocation account with the new card number as well. When applying for the benefit, each certification includes several certification statements. Eligibility requirements and instructions are detailed at the following links. A correct SmarTrip® card number is required. If my recertification includes a CHANGE to VRE, MARC Train, MTA or a vanpool, do I need to take any further action? Personnel in a TDY or LTT status are not eligible to receive mass transportation benefits under the Mass Transit Fringe Benefit Program. Benefits cannot be delivered through other means. DoD cannot provide more than is allowable by the IRS code. The monthly claim process is an important internal control. What can I do? There are some cases where DoD NCR employees who will not be issued a CAC card or work at a facility where they do not have access to a CAC enabled computer on the DoD network. Claims for the next month's benefit are made between the 1st and 15th of the month prior to allocation of benefits. After establishing an account with either CommuterDirect or WMATA, on the first of every month you qualify for the program, your monthly benefit will be transferred from your SmarTrip® Transit Benefit purse and sent to your 3rd party provider for payment. Do I have to turn in my parking permit in order to receive transit benefits? Note: The MTBP Office does not have access to your WMATA login credentials. Vanpool owners who commute in their own (or their own company's) vanpool may not receive the benefit. You will receive an email confirmation from the MTBP office when your benefits have been reassigned to your new card. Claim Your MTBP Benefits. Please view the Sales Locations page for a full listing. Unused benefits will expire at the end of the month. Do I continue to submit my claims by the 15th deadline while recertifying? Allocate all or part of your SmartBenefits to the Commuter Stores and MARC TVMs in WMATA's SmartBenefits allocation system. Please see Enclosure 4 of the. Persons with Disabilities can ride at a Reduced Fare. Unpaid interns, Members of Reserve Components who are performing active duty, Personnel that are TDY to the NCR from another area, Intergovernmental Personnel Act (IPA) employees (unless appointed to DoD). Can I give it to someone else. See question 2 for more details. Participants citing transit providers that do not currently accept the SmarTrip Card (VRE, MARC Train, MTA vanpools and others) must allocate MTBP benefits to pay for these transit services. You must submit an application for withdrawal. Who is eligible to receive mass transit benefits? If your work schedule changes your commuting costs, you must notify the MTBP office of this change. This initiative is intended to save taxpayers’ money and was the winner of The President's SAVE Award 2012. If your account is inactive for two consecutive quarters, you will be withdrawn from the program and required to re-enroll upon your return. Between the 1st and 15th of each month, participants will submit a claim for the following month. The "Change" option will not display because the program participant can submit changes and recertify at the same time within the same recertification application. Login to your SmarTrip account Not in person. Please follow these instructions: Get a new card. The NCR is defined as the District of Columbia; Montgomery, Prince George's, and Frederick Counties in Maryland; Arlington, Fairfax, Loudoun, and Prince William Counties in Virginia, Interns paid directly by the DoD (interns hired through contractual agreements are not eligible). SmartBenefits was Upgraded on July 14th, 2018. Participants in the DoD Mass Transit Benefit Program are required to recertify on an annual basis in order to continue participation in the Mass Transportation Benefit Program. When applying for and claiming the benefit, participants in the program must certify and attest to program criteria. The monthly claim process is an important internal control that replaces the physical verification of an employee's DoD CAC/ID to ensure continued eligibility. Login to your SmarTrip account and go to the Card Summary page 3. Please provide answers to three different security questions. 2 Allocate your SmartBenefits® to MDOT MTA Mobile Ticketing through your Transit Allocation account by the 21st of … 1 If you're new to the SmartBenefits® program, obtain and register your CharmCard® (MDOT MTA) or SmarTrip® (WMATA) card and provide its serial number to your employer. Allocate all or part of your SmartBenefits to the Commuter Stores and MARC TVMs in WMATA's SmartBenefits allocation system. Just send the contact information for your employer or HR administrator to To view or edit your existing transit allocation or to create a new transit allocation: 1. ($4,488 non-deductible qualified tran… Yes. The following list of support services is provided for your convenience: Transit Subsidy Programs Outside of the National Capital Region (NCR). Previous Next. If I am submitting a claim once a month, do I still need to recertify annually? * If your first or last name is more than 15 characters long, please use the first 15 characters from your CAC name to register your SmarTrip® card with WMATA. This means that you are directly employed by the DoD (and receive your pay directly from the DoD) or are an Active Duty military service member, including Reservists and National Guard Members who are on active duty for more than 30 days. Under this program, participating employees in the National Capital Region (NCR) receive "transit passes" in amounts equal to their personal commuting costs, not to exceed $270 per month (parking costs not included). 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